ABOUT US

We are independent professionals, specialising in high quality accommodation in La Manga Club Resort in Murcia, Spain. Our unrivalled success has encouraged us to seek out other unique holiday resorts for our clients to enjoy and we have recently expanded to also include Mar Menor Resort, in Murcia and Aphrodite Hills Resort in Cyprus. These can be booked at our www.creamresorts.com website.

We are now in our 16th year helping our clients select their ideal holiday accommodation and offering them the very best service. We visit the Resorts and the properties we feature regularly, so we really do know all about them and our experience and expert knowledge can help our clients find their perfect holiday. Our high volume of repeat bookings is testament to our guarantee of exceptional service.

Here are some compelling reasons why you should consider booking with us:

• Stability and security – unlike many of the other agents, we have been trading continuously since we started in 2004.

• Backup if there is a problem – in the unlikely event that there is a problem with your villa before you travel and it becomes unavailable to you, we use our extensive network to find a suitable replacement, and if you don’t like it you get your money back. This can be an issue if you book with an individual on airbnb or a similar platform, who then has no alternative to offer in the event of a problem and you have booked flights.

• All of our properties are professionally managed – this means that they are well maintained and you can expect a very quick
response should any problems occur during your stay.

• What you see is what you get – all of the privately owned villas have unique reference numbers and each one is a specific property,the pictures you see are of the actual property you will be staying in. Beware of other tour operators showing generic pictures of typical villa interiors. Always ask if the property they are showing you is the property you are getting. And if their price looks too good to be true, it probably is!

• Secure payment by credit card, debit card or American Express card powered by WorldPay – or by bank transfer or even by cheque if you prefer (although we haven’t had one of those for a while), giving you peace of mind and convenience.

• Honest opinions of properties and their locations – your holiday is important to us, so we try to personally visit the properties we offer, as often as possible, so that we can advise you properly about the ones you are considering. We’d like to welcome you back as a client in the future, so we want you to choose the accommodation that is best suited to you.

• A good deal all round – because we keep our margins small we can afford to offer holidaymakers a great rate and also give the villa owners a great rate too, thus enabling them to maintain a high standard in the villa you to stay in. Win-win.

• We are official agents of the rental properties that we feature – all of the villas and apartments on our website, with the exception of the Principe Felipe Hotel, the Las Lomas Hotel Apartments and La Quinta Club at La Manga Club, are privately owned. If the accommodation is listed on our site, we are official agents of that property.

• Our time and consideration – if you want to know more about any of the Resorts we feature, or any of the properties, we like nothing better than to have a chat about them. We’ll give you all the information you need, and can book your tee times, tennis requirements, airport transfers or car hire etc. We can even find out if your villa has a teapot (yes, it has been asked).

• Prompt responses – send us an email and we’ll get straight back to you. Or call us free on 0800 612 6144, we answer the phone from early until late and at weekends. And we love a chat!

• Our guarantee – we guarantee to provide all our clients with unrivalled, trusted service and the best possible prices.